Written for the person who has to sign the deployment off. Why the human side needs measuring, how to do it, and what the regulation asks of you once you have.
Five things you can do in the next deployment meeting, in the order they stop mattering if you skip them.
READ →The world has enough AI principles. What it lacks is a claim about human benefit that somebody can lose.
READ →You would never approve a capital project with only the costs filled in. We approve AI deployments with only the savings filled in, every week.
READ →Every AI business case has hours saved on it. Almost none say where the hours went, and the answer is rarely the one on the slide.
READ →Almost none of it is the model. The interesting evidence is in rotas, ticket queues, appraisal forms and who is allowed to say no.
READ →Obligations follow the deployment, not the head office — and the delay everyone heard about in the Digital Omnibus was not this part of it.
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